QC Logo
  • Desktops
    Desktops

    Computers for Gaming
    QN1722

    Contact Us Print This Page 

    supporting you with technology

    Normal Business Hours - Monday - Friday, 9:00am - 5:30pm EST
    Current Date & Time (EST): , -

      Our Support Services:

      Quantum Computers offers drivers, downloads and other resources online.

      If you need technical assistance, please contact us using one of the methods below. All technical support issues must begin with a Support Ticket. It is to your advantage to login and create your own Support Ticket as all technical issues are handled in the order they were received in our Support Ticket system. We also set specific appointments, please call for details.

      Labor Rate: $65 per hour*

      Seriously Smart Antivirus: $39.99 annual subscription,
      *SST AV Subscribers receive a discounted labor rate - only $45 per hour!

      Seriously Smart Online Backup: $2 per Gigabyte per month

       

      Our Support Websites

      Sick Laptops
      A Support Page for Laptop Repairs

      SST Help
      Support Tickets start here, for all of our products.

      QCUpdate
      Biofeedback Software announcements & info.

       

      Contact Information for our support Department:

      Online Support Ticket Portal: CLICK HERE
      (or copy and paste this address: https://sstoffice.worketc.com/?v=register)
      This is the fastest solution to your support needs!

      Technical Support & Repairs | Office: 989.321.2800 ext 2
      Email: Support@SSToffice.com

      Customer Service | Office: 989.321.2800 ext 1
      Email: Sales@SSToffice.com | CS@SSToffice.com

      Shipping & Receiving | Office: 989.321.2800 ext 1
      Email: Shipping@SSToffice.com

       

      The Support Team*

      Suzan Moody | Technical Customer Service
      Office: 989.321.2800 ext 905 | Suzan@SSToffice.com | Skype: SST-Suzan

      Jon Kaatz | Technical Support Manager, Repair Department Manager
      Office: 989.321.2800 ext 903 | Jon@SSToffice.com | Skype: SST-Jon

      Alechi Crespo-O'Neill | Shipping Department
      Office: 989.321.2800 ext 901 | Shipping@SSToffice.com | Skype: SST-Alechi

      Fernando Crespo-O'Neill | Quality Control, Shipping Manager
      Office: 989.321.2800 ext 901 | Fernando@SSToffice.com | Skype: SST-Fernando

      * We do have additional support staff, however the solutions start here.

      Remote Assistance:

      Remote assistance begins with a technician either on the telephone or in email. when the technician gives you his technician number and a password, you can then begin:

      1) CLICK HERE to begin downloading TeamViewer.
      2) A window will appear asking you to RUN or SAVE the program. Click on RUN.
      3) A Security Warning will appear...Click on RUN
      4) A window will appear with "Your ID" and "Password" which we will need to connect to your computer .
      5) Click "Yes" on the message to allow us to remote into your computer.
      6) Take your hands off the mouse or touchpad and the technician will soon begin to operate your computer.

       

      Additional Support

      Click Here for: Driver Downloads

      Click Here for: Tech Tips

      Click Here for: Quantum Computers Warranty Info

      Click Here for: Information on how "Name Brand" Computers are manufactured

      Coming Soon: Helpful Programs

      Coming Soon: Frequently Asked Questions

     

     

     

     


    Quantum Computers ~ We Make It Personal!

     

    Computers for INDIGO
    INDIGO

    Computers for Eternale
    Eternale

    Computers for SCIO
    SCIO

    Quantum Computers International • PO Box 123 • Bridgeport, MI 48722
    © 2013 Quantum Computers International • All Rights Reserved. • Last Modified: Thursday, December 13, 2012 @ 03:02pm EST
    Address http://www.qclaptops.com/ Quantum Computers International Home Products Services Support Contact Us