Important:
Read the information below regarding this Excellent Safety Option that is available to get your system Up and Running in the event of a Hard Drive or Software Failure. 

Note:
The #1 cause of computer problems is Software Related.
The #1 Hardware failure is the Hard Drive.

This is the easiest and most recommended way to backup all of your electronic data!

This option is for a CMS Hard Drive with "BounceBack Software" to be used in the event of a Hard Drive or Software Problem.  Note: It is not a necessity that this option be purchased at the time you purchase your laptop, however, it is much better to be Proactive, than Reactive. Please do not wait until you experience a problem before setting up some kind of a backup system...Trust us, that is the hardest way to learn the "I should have had a Backup" lesson..  The BounceBack software allows you to set up a backup schedule for anytime of day and on a recurring schedule from 1 to 30 days.  Another option is to just run your backup once...as soon as you get all of your software setup just the way you like it. Then back it up and you can always restore everything back to that point whenever a problem occurs.

An Instruction sheet will accompany the CMS Safety Hard Drive so that if your problem occurs during our Non-Business hours or if for some other reason you can't reach our technical department, you can just use the restore feature and return your computer back to its condition at the time of your last backup.  You can set your schedule to backup the entire drive or just specific files and folders.  We recommend backing up the entire drive once a month (IF your software does not have any apparent problems...you don't want to put the problems on your backup drive).

In the event that your internal hard drive completely fails, with the CMS drive you can open the portable case and remove the drive, then just replace the hard drive from your computer with the CMS drive, and now your backup drive becomes your main drive.  This allows you to send your "Problem Drive" and the now empty CMS hard drive enclosure back to our technical support department for repair or schedule an appointment to discuss the problem and possibly resolve it by phone during business hours at a convenient time for both of us.  Such repairs may incur repair charges depending on several factors - please call for details.  When you send us the "problem drive" we will repair or replace it as needed (The hard drive might still be covered under your warranty agreement).  When you get it back, just run a new backup and now your CMS drive is protecting you once again.  Note:  If you purchase this option with your laptop, we set up the software to run on a Monthly schedule by default.  If you purchase this option later, you will need to install the software yourself, however we can walk you through the details by telephone.

If you have any questions regarding this option, please give us a call.

If you already have your own portable hard drive and wish to just purchase the Bounceback Professional Software, that is another option we can help you with. Please call for details and pricing.

This option is for a duplicate Hard Drive set up for replacement of your existing Hard Drive in the event of a failure.

Note: This option must be purchased at the time you purchase your laptop. We set up the laptop and personalize it to your needs.  Any additional software options you add will also be included on the safety drive.  An instruction sheet will accompany the Hard Drive so that if your problem occurs during our Non-Business hours or if for some other reason you can't reach our technical department, just replace the hard drive, reload your backed up Patient Data and other saved Data, then continue working.  This allows you to send your "Problem Drive" back to our technical support department for repair or schedule an appointment to discuss the problem and possibly resolve it by phone during business hours at a convenient time for both of us. Such repairs may incur repair charges depending on several factors - please call for details.  Keep in mind that the original safety drive and the repaired original drive will be an exact duplicate of the drive in its original condition at the time of purchase.  For example, if you had purchased virus protection with a one-year license and the problem occurs 1-1/2 years after your purchase, the software will be outdated even if you extended your license on the software.  You will be responsible for updating such software after the repair or replacement.  Also Microsoft Windows updates will need to be reloaded.  Your Clasp program at time of purchase may have been the 10-10-05 version but at the time of the problem it may have been a newer version such as the 7-7-06 version...you may have to upgrade your software right away to get your patient data into the program.  This option may be a little "labor-intensive" however, it is a good option to get you back in a usable condition very quickly to minimize your downtime if a problem occurs. 

Note:  This option must be purchased WITH your laptop and can not be purchased at a later date. We firmly believe the CMS Bounceback Safety drive is a better, easier option to use however this is a lower cost option that we do make availble should you need it.

Option Price: $90.00 Plus the cost of the Duplicate Hard Drive (call for details at the time of ordering the laptop - This option must be ordered with the purchase of the laptop, it can not be performed after the laptop is shipped)

If you have any questions regarding this option, please give us a call.

There are many USB Memory stick options to choose from. Sizes, styles and prices vary all the time so please call us about these options.

Here is our current list: